Grievance Redressal Cell
Grievance means a complaint about any kind of discontent, dissatisfaction or negative perception by a student, parent or staff member. A Grievance Redressal Cell committee among faculty is constituted to take care of these grievances.
| STUDENTS REDRESSEL COMMITTEE (SRGPC) | ||||
| SLNO | STATUS | NAME | DESIGNATION | DEPARTMENT |
| 1 | Chairperson | DR PREETHA P | PRINCIPAL | |
| 2 | Convenor | DR. SEENA THOMACHAN | ASSOC.PROF, CHE | GENERAL DEPT |
| 3 | Member | ARUN CA | HOD | ELECTRONICS ENGG |
| 4 | Member | SHAJU T B | W S SUPERINTENDENT | GENERAL WORKSHOP |
| 5 | Member | SALOOP T S | LECTURER | MECHANICAL ENGG |
| 6 | Member | SUNITHA K M | SR SUPERINTENDENT | OFFICE |
| 7 | Special Invitee | ACADEMIC MERIT STUDENT | ||
| STAFF REDRESSEL COMMITTEE (SRGPC) | ||||
| 1 | Chairman | DR PREETHA P | PRINCIPAL | |
| 2 | Convenor | DR. SEENA THOMACHAN | ASSOC.PROF, CHE | GENERAL DEPT |
| 3 | Member | HIMA M U | HOD(I/C) | CIVIL ENGG |
| 4 | Member | ARUN CA | HOD | ELECTRONICS ENGG |
| 5 | Member | SHAJU T B | WS SUPERINTENDENT | GENERAL WORKSHOP |
| 6 | Member | SALOOP T S | LECTURER | MECHANICAL ENGG |
| 7 | Member | SUNITHA K M | SR SUPERINTENDENT | OFFICE |
MECHANISM OF GRIEVANCE REDRESSAL CELL
1. Filing a Complaint: Complaints can be submitted through various channels, including the complaint box, online via e mail, or directly to a staff member.
2. Complaint Reception and Forwarding: Grievances are collected and forwarded to the Principal.The Principal assesses the nature of the complaint and either addresses it directly or forwards it to the appropriate committee.
3. Handling Direct Student-Staff Complaints:Grievances filed directly by students to staff members are initially directed to the respective Head of Departments (HODs).If the grievance is not resolved satisfactorily at the department level, it is forwarded to the Principal for further action.The Principal then directs the complaint to the relevant committee for appropriatemeasures.
4. Committee Intervention:The Committee Coordinator convenes a meeting to address the grievance.The committee assesses the complaint thoroughly and formulates decisions for redressal.The decisions and actions taken are recorded.
5. Communication of Decision:The decisions of the committee are communicated to both the complainant and the Principal.This ensures transparency and clarity regarding the resolution or actions taken
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